Definition
We feel arrogant when we dismiss other perspectives and overestimate our own importance or superiority.
>> Why We Have This Emotion
Arrogance pushes us to ignore others’ feedback while seeking deference from them. It’s an overconfident attempt to show others how good or competent we are, especially in comparison to others.
◈ How It Shows Up
“I'm better than them”Dominating talk timeDismissive tone, eye-rollsMinimizing credit due to othersMansplaining
◎ What to do in the moment
Good Ideas
- Ask a peer for an honest critique
- Verify a recent claim with data
- Teach a beginner with patience
- Listen to others before contributing
- Credit contributors with thank-yous
- Do an unglamorous service task
- Admit when you're wrong
Bad Ideas
- Dismiss feedback as envy/ignorance
- Claim sole credit for team results
- Hide mistakes to protect your image
- Talk over other people in a group
- Answer questions first every time
- Refuse “beneath you” tasks